Domestic (Canada & US)

US and Canadian orders usually take anywhere from 1 to 2 weeks to arrive.

International

Be advised that international orders take a considerable amount of time in transit. Usually about 2-4 weeks depending on where you are in the world.

Tracking

Unfortunately we don't offer order tracking for international orders. For US orders you can choose "TRACKING" shipping. All Canadian Orders are sent via Canada Post expedited shipping. Once your order is shipped you will receive an email with a tracking number for your shipment.

Customs & Import Duties

Customs and/or import duties are charged when the parcel reaches its destination country. These charges must be paid by the recipient. Unfortunately, we have no control over these charges as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office about this before placing your order.

Taxes

If you're in Canada you'll be charged GST outside of B.C. and in B.C. PST plus the GST. US orders are subject to customs and duties fees.

Payment Methods & Currency

All prices are in Canadian dollars (CAD).

Returns & Exchanges

Please include your original printed receipt when returning your package. 

If the product you ordered doesn't fit, is unsatisfactory or defective, you have within 30 days of the delivery date to exchange or return it for a product of equal or lesser* value or a full refund excluding the original shipping costs. PLEASE NOTE: ALL SALE ITEMS ARE FINAL SALE. NO REFUNDS OR EXCHANGES.

Before you proceed please ensure that you meet the conditions required for a return or exchange:

To exchange an item(s):

  1. Please email us at info@doghousehotrods.com
  2. Include your original order number and let us know the Style #, Colour and Size of the piece you'd like to get as a replacement.
  3. Send the item back to:*
    Doghouse Hotrods
    #17-21267 83a Ave
    Langley, BC 
    V2Y0E6
  4. You'll receive and email to let you know that your replacement garment(s) has been shipped.

To return an item(s):

  1. Please email us at info@doghousehotrods.com
  2. Let us know why you're returning the item and include your order number.
  3. Send the item back to:*
    Doghouse Hotrods
    #17-21267 83a Ave
    Langley, BC 
    V2Y0E6
  4. Once we've received and processed the return you'll be reimbursed the full amount of your purchase.

*You'll be reimbursed the difference if it's of a lesser value.
*You're responsible for shipping the item(s) back to us.